A weekly entertainment budget
A weekly entertainment budget is the single most useful responsible-play habit the desk has observed in long-term users. The budget is the maximum you will deposit across the week, not the maximum you will spend.
A simple starting rule: set the budget at the cost of one paid cinema outing, not at the cost of a meal. If the budget ends up feeling restrictive, lower it next week. The rule of thumb is that the budget should be small enough that you do not need to think about it.
The operator can enforce the budget mechanically via a deposit limit. Setting a limit slightly below what you can actually afford makes it harder to break the rule on impulse.
Limits the app will enforce for you
Three limits the operator will enforce on your behalf:
1. Deposit limits — set a weekly deposit ceiling. The operator applies the limit even if you try to raise it; the new limit takes effect after a 24-to-72-hour cooling-off window.
2. Contest entry limits — set a maximum number of paid contests per day or week. The operator blocks additional entries beyond the cap.
3. Self-exclusion — disable contest entry for a chosen cooling-off period. The operator blocks re-enabling during the window.
Session reminders and time caps
The app shows a session reminder on a configurable interval (commonly 30 or 60 minutes). The reminder does not pause play; it asks you to confirm that you want to continue. Use it.
A time cap is the most under-used feature in the operator's responsible-play section. Pick a maximum session length (45 to 90 minutes is a typical starting point) and close the app when you reach it. The next session is always there.
Warning signs to take seriously
Six warning signs the desk treats as serious enough to recommend an immediate cool-off:
1. Depositing after a loss to "win it back" — a behaviour the research literature consistently associates with harmful play.
2. Hiding the size of your deposits or your losses from the people around you.
3. Skipping planned activities or work to enter contests.
4. Borrowing money or using credit to deposit.
5. Chasing the next contest right up to kick-off without research — the play has become reflexive, not deliberate.
6. Feeling anxious or irritable between contests — the play has stopped being entertainment.
Cooling-off and self-exclusion
Cooling-off is a short (24-to-72-hour) voluntary pause. Self-exclusion is a longer (one-month to permanent) voluntary block. Both are reversible inside their respective windows in some operators; self-exclusion is typically not reversible for the chosen period.
The desk's recommendation is to use cooling-off after a single warning sign; use self-exclusion after two or more. The escalation is not punitive — it is a normal tool, used by experienced users too.
Where to find help
Three help resources operate in India for fantasy-sports and gaming-related concerns:
1. The National Problem Gambling Helpline — a confidential, 24/7 service reachable by phone.
2. The iCALL psychosocial helpline — a service run by the Tata Institute of Social Sciences.
3. A qualified mental-health professional in your city. The desk's recommendation is to start with a general practitioner if you are not sure where to begin.
None of these resources will contact the operator or your bank. They are confidential and are not connected to law enforcement.